Privacy Policy
Updated at 2023-04-02
www.mytrackie.com (we, our, or us) is committed
to protecting your privacy. This Privacy Policy explains how your
personal information is collected, used, and disclosed by www.mytrackie.com.
This Privacy Policy applies to our website, and its associated subdomains
(collectively, our Service) alongside our
application, www.mytrackie.com. By accessing or using our Service, you signify that
you have read, understood, and agree to
our collection, storage, use, and disclosure of your personal information as
described in this Privacy Policy and our Terms of
Service.
Definitions and key terms
To help explain things as clearly as possible in this Privacy Policy, every time any
of these terms are referenced, are strictly
defined as:
-Cookie: small amount of data generated by a website and saved by your web browser.
It is used to identify your browser,
provide analytics, remember information about you such as your language preference
or login information.
-Company: when this policy mentions Company, we,
us, or our, it refers to GeeRaj Business Solutions, (16, 3rd
Main
Road, Jayalakshmi Nagar, Thirumullaivoyal, Chennai - 62) that is responsible for
your information under this Privacy Policy.
-Country: where www.mytrackie.com or the owners/founders of www.mytrackie.com are
based, in this case is India
-Customer: refers to the company, organization or person that signs up to use the
www.mytrackie.com Service to manage the
relationships with your consumers or service users.
-Device: any internet connected device such as a phone, tablet, computer or any
other device that can be used to visit
www.mytrackie.com and use the services.
-IP address: Every device connected to the Internet is assigned a number known as an
Internet protocol (IP) address. These
numbers are usually assigned in geographic blocks. An IP address can often be used
to identify the location from which a
device is connecting to the Internet.
-Personnel: refers to those individuals who are employed by www.mytrackie.com or are
under contract to perform a service on
behalf of one of the parties.
-Personal Data: any information that directly, indirectly, or in connection with
other information including a personal
identification number allows for the identification or identifiability of a
natural person.
-Service: refers to the service provided by www.mytrackie.com as described in the
relative terms (if available) and on this
platform.
-Third-party service: refers to advertisers, contest sponsors, promotional and
marketing partners, and others who provide our
content or whose products or services we think may interest you.
-Website: www.mytrackie.com."s" site, which can be accessed via this URL:
-You: a person or entity that is registered with www.mytrackie.com to use the
Services.
What Information Do We Collect?
We collect information from you when you visit our app, register on our site, place
an order, subscribe to our newsletter,
respond to a survey or fill out a form.
-Name / Username
-Phone Numbers
-Email Addresses
-Mailing Addresses
-Job Titles
-Billing Addresses
-Debit/credit card numbers
-Password
We also collect information from mobile devices for a better user experience,
although these features are completely optional:
How Do We Use the Information We Collect?
Any of the information we collect from you may be used in one of the following
ways:
-To personalize your experience (your information helps us to better respond to your
individual needs)
-To improve our app (we continually strive to improve our app offerings based on the
information and feedback we receive
from you)
-To improve customer service (your information helps us to more effectively respond
to your customer service requests and
support needs)
-To process transactions
-To administer a contest, promotion, survey or other site feature
-To send periodic emails
When does www.mytrackie.com use end user information from third parties?
www.mytrackie.com will collect End User Data necessary to provide the
www.mytrackie.com services to our customers.
End users may voluntarily provide us with information they have made available on
social media websites. If you provide us
with any such information, we may collect publicly available information from the
social media websites you have indicated.
You can control how much of your information social media websites make public by
visiting these websites and changing
your privacy settings.
When does www.mytrackie.com use customer information from third parties?
We receive some information from the third parties when you contact us. For example,
when you submit your email address to
us to show interest in becoming a www.mytrackie.com customer, we receive information
from a third party that provides
automated fraud detection services to www.mytrackie.com. We also occasionally
collect information that is made publicly
available on social media websites. You can control how much of your information
social media websites make public by
visiting these websites and changing your privacy settings.
Do we share the information we collect with third parties?
We may also share it with our current and future affiliated companies and business
partners, and if we are involved in a merger,
asset sale or other business reorganization, we may also share or transfer your
personal and non-personal information to our
successors-in-interest.
We may engage trusted third party service providers to perform functions and provide
services to us, such as hosting and
maintaining our servers and the app, database storage and management, e-mail
management, storage marketing, credit card
processing, customer service and fulfilling orders for products and services you may
purchase through the app. We will likely
share your personal information, and possibly some non-personal information, with
these third parties to enable them to
perform these services for us and for you.
We may share portions of our log file data, including IP addresses, for analytics
purposes with third parties such as web
analytics partners, application developers, and ad networks. If your IP address is
shared, it may be used to estimate general
location and other technographics such as connection speed, whether you have visited
the app in a shared location, and type of
the device used to visit the app. They may aggregate information about our
advertising and what you see on the app and then
provide auditing, research and reporting for us and our advertisers.
We may also disclose personal and non-personal information about you to government
or law enforcement officials or private
parties as we, in our sole discretion, believe necessary or appropriate in order to
respond to claims, legal process (including
subpoenas), to protect our rights and interests or those of a third party, the
safety of the public or any person, to prevent or stop
any illegal, unethical, or legally actionable activity, or to otherwise comply with
applicable court orders, laws, rules and
regulations.
Where and when is information collected from customers and end users?
www.mytrackie.com will collect personal information that you submit to us. We may
also receive personal information about
you from third parties as described above.
How Do We Use Your Email Address?
By submitting your email address on this app, you agree to receive emails from us.
You can cancel your participation in any of
these email lists at any time by clicking on the opt-out link or other unsubscribe
option that is included in the respective email.
We only send emails to people who have authorized us to contact them, either
directly, or through a third party. We do not send
unsolicited commercial emails, because we hate spam as much as you do. By submitting
your email address, you also agree to
allow us to use your email address for customer audience targeting on sites like
Facebook, where we display custom advertising
to specific people who have opted-in to receive communications from us. Email
addresses submitted only through the order
processing page will be used for the sole purpose of sending you information and
updates pertaining to your order. If, however,
you have provided the same email to us through another method, we may use it for any
of the purposes stated in this Policy.
Note: If at any time you would like to unsubscribe from receiving future emails, we
include detailed unsubscribe instructions at
the bottom of each email.
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide www.mytrackie.com to
you and fulfill the purposes described
in this policy. This is also the case for anyone that we share your information with
and who carries out services on our behalf.
When we no longer need to use your information and there is no need for us to keep
it to comply with our legal or regulatory
obligations, well either remove it from our systems or depersonalize it so
that we can't identify you.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal
information when you place an order or
enter, submit, or access your personal information. We offer the use of a secure
server. All supplied sensitive/credit information
is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our
Payment gateway providers database only
to be accessible by those authorized with special access rights to such systems, and
are required to keep the information
confidential. After a transaction, your private information (credit cards, social
security numbers, financials, etc.) is never kept
on file. We cannot, however, ensure or warrant the absolute security of any
information you transmit to www.mytrackie.com or
guarantee that your information on the Service may not be accessed, disclosed,
altered, or destroyed by a breach of any of our
physical, technical, or managerial safeguards.
Could my information be transferred to other countries?
www.mytrackie.com is incorporated in India. Information collected via our website,
through direct interactions with you, or
from use of our help services may be transferred from time to time to our offices or
personnel, or to third parties, located
throughout the world, and may be viewed and hosted anywhere in the world, including
countries that may not have laws of
general applicability regulating the use and transfer of such data. To the fullest
extent allowed by applicable law, by using any
of the above, you voluntarily consent to the trans-border transfer and hosting of
such information.
Is the information collected through the www.mytrackie.com Service secure?
We take precautions to protect the security of your information. We have physical,
electronic, and managerial procedures to
help safeguard, prevent unauthorized access, maintain data security, and correctly
use your information. However, neither
people nor security systems are fool proof, including encryption systems. In
addition, people can commit intentional crimes,
make mistakes, or fail to follow policies. Therefore, while we use reasonable
efforts to protect your personal information, we
cannot guarantee its absolute security. If applicable law imposes any
non-disclaimable duty to protect your personal
information, you agree that intentional misconduct will be the standards used to
measure our compliance with that duty.
Can I update or correct my information?
The rights you have to request updates or corrections to the information
www.mytrackie.com collects depend on your
relationship with www.mytrackie.com. Personnel may update or correct their
information as detailed in our internal company
employment policies.
Customers have the right to request the restriction of certain uses and disclosures
of personally identifiable information as
follows. You can contact us in order to (1) update or correct your personally
identifiable information, (2) change your
preferences with respect to communications and other information you receive from
us, or (3) delete the personally identifiable
information maintained about you on our systems (subject to the following
paragraph), by cancelling your account. Such
updates, corrections, changes and deletions will have no effect on other information
that we maintain, or information that we
have provided to third parties in accordance with this Privacy Policy prior to such
update, correction, change or deletion. To
protect your privacy and security, we may take reasonable steps (such as requesting
a unique password) to verify your identity
before granting you profile access or making corrections. You are responsible for
maintaining the secrecy of your unique
password and account information at all times.
You should be aware that it is not technologically possible to remove each and every
record of the information you have
provided to us from our system. The need to back up our systems to protect
information from inadvertent loss means that a
copy of your information may exist in a non-erasable form that will be difficult or
impossible for us to locate. Promptly after
receiving your request, all personal information stored in databases we actively
use, and other readily searchable media will be
updated, corrected, changed or deleted, as appropriate, as soon as and to the extent
reasonably and technically practicable.
If you are an end user and wish to update, delete, or receive any information we
have about you, you may do so by contacting
the organization of which you are a customer.
Personnel
If you are a www.mytrackie.com worker or applicant, we collect information you
voluntarily provide to us. We use the
information collected for Human Resources purposes in order to administer benefits
to workers and screen applicants.
You may contact us in order to (1) update or correct your information, (2) change
your preferences with respect to
communications and other information you receive from us, or (3) receive a record of
the information we have relating to you.
Such updates, corrections, changes and deletions will have no effect on other
information that we maintain, or information that
we have provided to third parties in accordance with this Privacy Policy prior to
such update, correction, change or deletion.
Sale of Business
We reserve the right to transfer information to a third party in the event of a
sale, merger or other transfer of all or substantially
all of the assets of www.mytrackie.com or any of its Corporate Affiliates (as
defined herein), or that portion of
www.mytrackie.com or any of its Corporate Affiliates to which the Service relates,
or in the event that we discontinue our
business or file a petition or have filed against us a petition in bankruptcy,
reorganization or similar proceeding, provided that
the third party agrees to adhere to the terms of this Privacy Policy.
Affiliates
We may disclose information (including personal information) about you to our
Corporate Affiliates. For purposes of this
Privacy Policy, "Corporate Affiliate" means any person or entity which directly or
indirectly controls, is controlled by or is
under common control with www.mytrackie.com, whether by ownership or otherwise. Any
information relating to you that we
provide to our Corporate Affiliates will be treated by those Corporate Affiliates in
accordance with the terms of this Privacy
Policy.
Governing Law
This Privacy Policy is governed by the laws of India without regard to its conflict
of laws provision. You consent to the
exclusive jurisdiction of the courts in connection with any action or dispute
arising between the parties under or in connection
with this Privacy Policy except for those individuals who may have rights to make
claims under Privacy Shield, or the Swiss-
US framework.
The laws of India, excluding its conflicts of law rules, shall govern this Agreement
and your use of the app. Your use of the app
may also be subject to other local, state, national, or international laws.
By using www.mytrackie.com or contacting us directly, you signify your acceptance of
this Privacy Policy. If you do not agree
to this Privacy Policy, you should not engage with our website, or use our services.
Continued use of the website, direct
engagement with us, or following the posting of changes to this Privacy Policy that
do not significantly affect the use or
disclosure of your personal information will mean that you accept those
changes.
Your Consent
We've updated our Privacy Policy to provide you with complete transparency into what
is being set when you visit our site and
how it's being used. By using our app, registering an account, or making a purchase,
you hereby consent to our Privacy Policy
and agree to its terms.
Links to Other Websites
This Privacy Policy applies only to the Services. The Services may contain links to
other websites not operated or controlled by
www.mytrackie.com. We are not responsible for the content, accuracy or opinions
expressed in such websites, and such
websites are not investigated, monitored or checked for accuracy or completeness by
us. Please remember that when you use a
link to go from the Services to another website, our Privacy Policy is no longer in
effect. Your browsing and interaction on any
other website, including those that have a link on our platform, is subject to that
websites own rules and policies. Such third
parties may use their own cookies or other methods to collect information about
you.
Cookies
www.mytrackie.com uses "Cookies" to identify the areas of our website that you have
visited. A Cookie is a small piece of data
stored on your computer or mobile device by your web browser. We use Cookies to
enhance the performance and functionality
of our app but are non-essential to their use. However, without these cookies,
certain functionality like videos may become
unavailable or you would be required to enter your login details every time you
visit the app as we would not be able to
remember that you had logged in previously. Most web browsers can be set to disable
the use of Cookies. However, if you
disable Cookies, you may not be able to access functionality on our website
correctly or at all. We never place Personally
Identifiable Information in Cookies.
Blocking and disabling cookies and similar technologies
Wherever you're located you may also set your browser to block cookies and similar
technologies, but this action may block our
essential cookies and prevent our website from functioning properly, and you may not
be able to fully utilize all of its features
and services. You should also be aware that you may also lose some saved information
(e.g. saved login details, site
preferences) if you block cookies on your browser. Different browsers make different
controls available to you. Disabling a
cookie or category of cookie does not delete the cookie from your browser, you will
need to do this yourself from within your
browser, you should visit your browser's help menu for more information.
Payment Details
In respect to any credit card or other payment processing details you have provided
us, we commit that this confidential
information will be stored in the most secure manner possible.
Changes To Our Privacy Policy
We may change our Service and policies, and we may need to make changes to this
Privacy Policy so that they accurately
reflect our Service and policies. Unless otherwise required by law, we will notify
you (for example, through our Service) before
we make changes to this Privacy Policy and give you an opportunity to review them
before they go into effect. Then, if you
continue to use the Service, you will be bound by the updated Privacy Policy. If you
do not want to agree to this or any updated
Privacy Policy, you can delete your account.
Third-Party Services
We may display, include or make available third-party content (including data,
information, applications and other products
services) or provide links to third-party websites or services ("Third- Party
Services").
You acknowledge and agree that www.mytrackie.com shall not be responsible for any
Third-Party Services, including their
accuracy, completeness, timeliness, validity, copyright compliance, legality,
decency, quality or any other aspect thereof.
www.mytrackie.com does not assume and shall not have any liability or responsibility
to you or any other person or entity for
any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you
and you access and use them entirely at your
own risk and subject to such third parties' terms and conditions.
Tracking Technologies
-Local Storage
Local Storage sometimes known as DOM storage, provides web apps with methods and
protocols for storing client-side data.
Web storage supports persistent data storage, similar to cookies but with a greatly
enhanced capacity and no information stored
in the HTTP request header.
Information about General Data Protection Regulation (GDPR)
We may be collecting and using information from you if you are from the European
Economic Area (EEA), and in this section
of our Privacy Policy we are going to explain exactly how and why is this data
collected, and how we maintain this data under
protection from being replicated or used in the wrong way.
What is GDPR?
GDPR is an EU-wide privacy and data protection law that regulates how EU residents'
data is protected by companies and
enhances the control the EU residents have, over their personal data.
The GDPR is relevant to any globally operating company and not just the EU-based
businesses and EU residents. Our
customers data is important irrespective of where they are located, which is
why we have implemented GDPR controls as our
baseline standard for all our operations worldwide.
What is personal data?
Any data that relates to an identifiable or identified individual. GDPR covers a
broad spectrum of information that could be
used on its own, or in combination with other pieces of information, to identify a
person. Personal data extends beyond a
persons name or email address. Some examples include financial information,
political opinions, genetic data, biometric data,
IP addresses, physical address, sexual orientation, and ethnicity.
The Data Protection Principles include requirements such as:
-Personal data collected must be processed in a fair, legal, and transparent way and
should only be used in a way that a person
would reasonably expect.
-Personal data should only be collected to fulfil a specific purpose and it should
only be used for that purpose. Organizations
must specify why they need the personal data when they collect it.
-Personal data should be held no longer than necessary to fulfil its purpose.
-People covered by the GDPR have the right to access their own personal data. They
can also request a copy of their data, and
that their data be updated, deleted, restricted, or moved to another
organization.
Why is GDPR important?
GDPR adds some new requirements regarding how companies should protect individuals'
personal data that they collect and
process. It also raises the stakes for compliance by increasing enforcement and
imposing greater fines for breach. Beyond these
facts it's simply the right thing to do. At www.mytrackie.com we strongly believe
that your data privacy is very important and
we already have solid security and privacy practices in place that go beyond the
requirements of this new regulation.
Individual Data Subject's Rights - Data Access, Portability and Deletion
We are committed to helping our customers meet the data subject rights requirements
of GDPR. www.mytrackie.com processes
or stores all personal data in fully vetted, DPA compliant vendors. We do store all
conversation and personal data for up to 6
years unless your account is deleted. In which case, we dispose of all data in
accordance with our Terms of Service and Privacy
Policy, but we will not hold it longer than 60 days.
We are aware that if you are working with EU customers, you need to be able to
provide them with the ability to access, update,
retrieve and remove personal data. We got you! We've been set up as self service
from the start and have always given you
access to your data and your customers data. Our customer support team is here for
you to answer any questions you might
have about working with the API.
California Residents
The California Consumer Privacy Act (CCPA) requires us to disclose categories of
Personal Information we collect and how
we use it, the categories of sources from whom we collect Personal Information, and
the third parties with whom we share it,
which we have explained above.
We are also required to communicate information about rights California residents
have under California law. You may
exercise the following rights:
-Right to Know and Access. You may submit a verifiable request for information
regarding the: (1) categories of Personal
Information we collect, use, or share; (2) purposes for which categories of Personal
Information are collected or used by us; (3)
categories of sources from which we collect Personal Information; and (4) specific
pieces of Personal Information we have
collected about you.
-Right to Equal Service. We will not discriminate against you if you exercise your
privacy rights.
-Right to Delete. You may submit a verifiable request to close your account and we
will delete Personal Information about you
that we have collected.
-Request that a business that sells a consumer's personal data, not sell the
consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to
exercise any of these rights, please contact us.
We do not sell the Personal Information of our users.
For more information about these rights, please contact us.
Contact Us
Don't hesitate to contact us if you have any questions.
-Via Email: [email protected]
-Via Phone Number: 9443256555